Frequently asked questions about car rental in Cuba

A passport or ID, a valid driver's license and your date of birth. We ask for them in the booking form, and on pickup day you show them at the rental company's office.

Between 3 and 30 days. The more days, the cheaper each day: prices drop from 7 and from 14 days depending on the car.

On some cars, yes: the rental company charges a daily insurance surcharge for drivers aged 21 to 24 and 75 to 80. If it applies, it's added automatically when you enter your date of birth, and you see it in the breakdown before sending the booking.

It depends on the car. For most, the category is guaranteed (for example "Economy"), not the exact make, and the listing tells you which models you may get. Some cars have a guaranteed model, and the listing says so.

At REX, Cubacar and Daiquirí Tours offices in Havana, the airports and the main provinces. Each car shows its real offices when you book.

The daily car rental. Car insurance is added for each rental day and shown separately in the breakdown. It doesn't include fuel, the security deposit or an additional driver, which are paid in Cuba when you pick up the car.

On most cars, yes: the rental company charges a fixed airport fee of $20 USD per rental when you pick up at an airport (the Daiquirí Tours Bestune T90 doesn't charge it). City offices don't charge it. It always shows in the breakdown before you book.

No. You send the request without paying anything. We confirm real availability with the rental company in less than 24 hours and, once confirmed, you have 24 hours to pay.

By Zelle (602-619-6226) or bank transfer. Let us know on WhatsApp when you send the payment and, once we receive it, your booking is paid and the voucher appears in "My account".

Fuel isn't charged in the booking. It's paid in cash at the pickup office in Cuba, based on the amount in the car and the current price.

Yes, the rental company asks for it when you pick up the car in Cuba. The amount depends on the car and is shown on its listing. It's refunded when you return the car in good condition.

Yes, under the rental company's policy. Cubacar and REX: 25% penalty between 31 and 17 days before; 50% between 16 and 5 days before; 100% with less than 4 days or if you don't show up. Daiquiri: 25% between 30 and 21 days before; 50% between 20 and 8 days before; 100% with less than 7 days or if you don't show up. Applies even if you cancel because of a change of plans, documents or flights. Each car's listing shows the policy that applies to it.

Yes. With REX cars it's free, even in another province. With Cubacar and Havanautos the rental company charges a drop-off fee that depends on the province, paid at the office when you pick up the car. With the Daiquirí Tours Bestune T90 the fee is fixed and added to your booking when you tick "Return at a different office".